| Question 1 : | Why are your prices so low ? |
| Answer 1 : | We are an art direct company. We eliminate all middle layers and sell to the customers directly. |
| Question 2 : | What is your shipping time ? |
| Answer 2 : | We ship orders within 2 days. Delivery in the US within 2-4 working days by FedEx. Upon request, there is overnight/express delivery. Shipping outside the US is available for oilpaintings only. |
| Question 3 : | What is your return policy ? |
| Answer 3 : | You can return or have an exchange of your paintings, within 15 days of Purchase. You will receive a refund for the purchase price. You pay your return shipping costs. |
| Question 4 : | Do l have to pay sales tax on my orders? |
| Answer 4 : | Except orders shipped to Nevada, do not incur sales tax. |
| Question 5 : | Is ordering online safe? |
| Answer 5 : | Our website is integrated with PayPal that uses Secure Sockets Layer(SSL) technology to encrypt your payment Information. After shopping on our site, you are required to checkout with paypal, complete transaction and comeback to our site. During the entire process we do not collect any information from you. Your online transactions are completely handled by PayPal only. |
| Question 6 : | I have added a painting to the cart.But it wasnt there at the time of checkout.Is shopping cart working properly? |
| Answer 6 : | Normally there is only one piece of a painting. We have multiple copies of some paintings. It is possible that a painting is sold, after you added it to the cart and still shopping. At the time of checkout, we check that if all the paintings that you added to cart are available or not. |